IT Support & Security Systems Technician

Scotia Logic > IT Support & Security Systems Technician

Location: Sydney or Halifax, Nova Scotia

Company: Scotia Logic IT and Development.  

Sister Company Support: Maritect Investigations & Security Ltd. (https://www.maritectsecurity.com)

Employment Type: Full-Time (40 hours per week)

Schedule: Monday to Friday, 8:30 AM – 4:30 PM (AT)

About Us

Scotia Logic IT and Development provide reliable IT services and security system solutions to businesses across Atlantic Region. We work closely with our sister company, Maritect Investigations & Security Ltd., to support technology and physical security operations.

We value professionalism, teamwork, and continuous learning. We are seeking a motivated technician who is eager to grow their skills and support both organizations as needed.

Role Overview (Future Opportunity)

From time to time, Scotia Logic IT and Development may seek IT Support & Security Systems Technicians to support both IT operations and electronic security system services.

This role typically involves a mix of remote technical support, on-site client visits, and hands-on installation and maintenance work. It is well suited for individuals who enjoy problem-solving, working directly with clients, and developing a diverse skill set across IT and security systems.

Eligibility Requirements

Applicants must meet the following requirements:

  • Canadian citizen or Permanent Resident residing in Canada
  • Valid driver’s license and access to a reliable vehicle
  • Willingness to travel locally to client sites
  • Ability to successfully pass a security clearance and background check

Key Responsibilities

IT Support & Operations

  • Troubleshoot and resolve IT issues for clients and internal users
  • Install, configure, and maintain computers, applications, and peripherals
  • Provide remote and on-site technical support
  • Manage user accounts, permissions, and passwords
  • Maintain service records and technical documentation
  • Assist with system upgrades and improvements
  • Train users on basic IT best practices

Security Systems

  • Install, service, and repair electronic security systems, including:
  • CCTV and IP camera systems
  • Intrusion (alarm) systems
  • Access control systems
  • Perform system testing, troubleshooting, and basic diagnostics, including networking and troubleshooting IP issues.
  • Assist with cable installation, equipment mounting, and system commissioning
  • Complete service reports and basic documentation
  • Deliver professional, courteous service to clients on-site
  • Follow safety guidelines and company installation standards
  • Work alongside senior technicians during training and gradually take on independent tasks

Required Qualifications

  • Diploma or Bachelor’s degree in Information Technology, Computer Systems, Electronics, Electronic Engineering, or a related field.
  • Previous IT or technical experience

Technical Skills

· Working knowledge of Windows operating systems and common business applications

· Basic understanding of networking (LAN, WAN, Wi-Fi)

· Familiarity with Microsoft 365, Active Directory, and cloud services

· Interest or basic knowledge of electronic security systems and low-voltage cabling

· Strong troubleshooting, communication, and customer service skills

Preferred Qualifications (Assets)

  • CompTIA A+Network+CCNA or similar certifications
  • 5 years Previous experience (Preferred) in trades, IT, alarms, CCTV, or access control
  • Experience using IT ticketing systems and remote support tools
  • Knowledge of on-site safety standards and procedures

What We Offer

· Full-time position with a stable 40-hour workweek

· Hands-on training and professional development opportunities

· Supportive and collaborative work environment

· Exposure to both IT infrastructure and electronic security systems

· Vehicle travel allowance (Own vehicle required)

If you are interested in future opportunities with Scotia Logic IT and Development and Maritect Investigations & Security Ltd., we welcome you to submit your resume for consideration. While there may not be an immediate opening, qualified candidates may be contacted as opportunities arise.

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